Why Emotional Intelligence is Important At Work

Emotional Intelligence (EQ or EI) is a term created by two researchers – Peter Salavoy and John Mayer – and popularized by Dan Goleman in his 1996 book of the same name. EI can be defined as the ability to recognize, understand and manage our own emotions and to recognize, understand and influence the emotions of others.” So why is emotional intelligence so important? It is critical for our ability to develop relationships with others and drive business results. The better we understand ourselves – our strengths and weaknesses the better we can understand the strengths and weaknesses of others and help build productive relationships at work.  A high EQ helps individuals to communicate better, reduce their anxiety and stress, defuse conflicts, improve relationships, empathize with others, and effectively overcome life’s challenges.