Recent Seminars
Taking on Greater Responsibiltiy, a Step Up Course
for Non-Managers
Everything
can change on a moment’s notice. That’s why you need to step up to the plate understanding your business, managing
change, communicating strategically, leading, working in teams and juggling your new assignments with current responsibilities.
This seminar will give you the career development skills you need to make a difference and grow in your career and your
organization. Learn more at amanet.org
What People are Saying About Laura's Teaching of - Taking on Greater Responsibility,
a 2-Day American Management Association Class:
"Great Class, very informative and answered
all my questions"
"I love to hear her tips!"
"Thanks
Laura! Your Humor kept the class moving and I appreciate your way of handling comments and questions, no matter how relevant
or not. Thanks for doing a great job keeping us focused and on track."
Take Control of Your Business and Drive it Forward Through
Communication
Objectives:
- Know why effective communication is
important in building relationships
- Understand and demonstrate a model of communication and
its three parts
- Practice active listening to to get at the true needs of buyers and sellers
- Ask useful questions to drill down to a deeper level of response and to check for full understanding
- Prevent misunderstanding and clarify what others say and mean
Conflict Management & Dealing with Difficult Behavior
Objectives:
- Identify your personal preferences in managing conflict
- Assess conflict situations to select the
most appropriate conflict management approach
- Develop skills to deal with difficult behavior
- Discuss strategies for handling various types of difficult
behavior
- Commit
to action for future encounters
Questions?
Interested in booking a
seminar? Call Pro Way Development at 203 961 0227
