Pro Way Development

 Training and Development

We provide training and development on a wide range of topics including:

  • To communicate more effectively, clearly,
  • To listen, to hear what is really being said
  • How to set priorities
  • How to manage conflict, and diffuse difficult situations
  • To set achievable goals.
Most Popular Courses:
  • Communication for Clarity
  • Conflict Management
  • Dealing with Difficult Behavior
  • CT Required Harassment Prevention for Managers 
  • No Fear Feedback
  • Successful Presentation skills
  • There is no I in Team

Testimonials

"Laura is extremely knowledgeable in the subject matter and demonstrated this knowledge over the 3 day course"

- Mike F

"Laura has an innovative teaching style that innovative and fun. She did an excellent job of encouraging participation eventhough it is not one of my strengths"

-J Jenkins 

"Laura knows her material and her audience. I felt that I was learning and in an environment where I could share ideas, stories and questions."

-Lillian N

"I will be looking to take another course Laura Jacob facilitates. She is the best!"

-Nicole P

"I admit that I was skeptical that a one-shot webinar on time management could do much for me as a part-time director of a non-profit.  I was surprised and pleased to end up with several take-aways to try right away.  Laura's presentation was clear, not repetitive, and helpful.  She illustrated her points with accessible examples from friends and clients.  My husband and I have different jobs, but similar challenges: mostly-flexible schedules, but too many demands for the time available.  I shared what I learned with him, and Laura's ideas provided structure and language for a working, problem-solving lunch for the two of us.  Thank you, Laura!"

-Cricket H.

"Laura went above and beyond to ensure that I have the resources and tools available to me regarding the subjects I most wanted to learn about."

-Anothony F.